hotech-logo
Operation Management

Your maintenance staff will get their job done better and faster

Understand your guests expectations and carry out the necessary improvements, monitor all preventive maintenance activities and thus ensure superior guest satisfaction, minimized incidents and maximized equipment lifetimes

Mobile

All features fully accessible on mobile

Real Time

All data about your team’s activities can easily be stored and controlled in real time

Lost & Found

Easily keep track of lost items of hotel guests. When, where was it found and by who?

Integration

Otello will help you avoid incorrect booking of rooms under maintenance

Easy and digital communication with your teams

Digital Platform enables direct communication with the various teams such as Technical Service or the Front Desk Team, and effectively improves service efficiency and reduces paperwork

Tracking of maintenance progress in real time

The starting and the ending times of technical service team related to assigned rooms are reflected on the PMS platform instantly