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Loyalty Management

Enhance your hotel brand

Otello Loyalty modules run by independent hotels and hotel chains to enhance their brand value, helps you offer memberships to your guests, provide amenities, discounts and rewards during their interaction with your brand

Rewards and discounts

Flexible and traceable discounts for accommodation or other services. Accommodation or per guest expenditure based on guest categorization

Membership

Long or short term membership.Flexible and traceable discounts for accommodation or other services

Campaigns

By analyzing purchasing trends, ability to create specific campaigns depending on guest behaviours

Bonus points

Free or restricted spending of rewards bonus points on account of point of sales, activity or department.Deadline definitions for rewards spending

Become a brand ambassador

Bring to a front plan your policies regarding return guest and create great satisfaction for both you and them. Increase both your profits and satisfaction of your guests

Repeat guests increase

Using the loyalty module we will help you gain more from your customer interaction and services, turning your customer loyalty cycle beneficiary not only for you but also for your guests